Managing and Negotiating Conflict in your Personal and Professional Life: A Workshop for Educators, Counselors, and Social Workers
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Location
Virtual
Term
Spring, Summer
Cost
$1,189.56
Managing and Negotiating Conflict in your Personal and Professional Life: A Workshop for Educators, Counselors, and Social Workers Overview
Conflict is a part of life – it can lead to positive change and growth, or it can be waged in intensely destructive ways. This fully online course is designed to help participants develop an enhanced ability to use communication and listening skills and negotiation strategies to manage conflict in a more productive manner. Participants will develop a deeper understanding of how conflict styles, temperament, power, and cultural differences impact how conflict is waged. They will experiment with and practice techniques to deal with conflict with “difficult people,” anger, and aggression. Finally, they will be able to use their enhanced skills and knowledge to develop programs to teach this information to their students or clients.