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Managing and Negotiating Conflict in your Personal and Professional Life: A Workshop for Educators, Counselors, and Social Workers

Image
Student holds a folder while speaking with another person in a classroom, engaged in conversation during a group or networking activity.
 
Location Virtual
 
Term Spring, Summer
 
Cost $1,189.56

Managing and Negotiating Conflict in your Personal and Professional Life: A Workshop for Educators, Counselors, and Social Workers Overview

Conflict is a part of life – it can lead to positive change and growth, or it can be waged in intensely destructive ways. This fully online course is designed to help participants develop an enhanced ability to use communication and listening skills and negotiation strategies to manage conflict in a more productive manner. Participants will develop a deeper understanding of how conflict styles, temperament, power, and cultural differences impact how conflict is waged. They will experiment with and practice techniques to deal with conflict with “difficult people,” anger, and aggression. Finally, they will be able to use their enhanced skills and knowledge to develop programs to teach this information to their students or clients.

Sessions

Location: Virtual
Cost: $1,190
Day / Time
Monday, February 9, 2026 — 8:00 am – Sunday, March 8, 2026 — 8:00 pm
Location: Virtual
Cost: $1,190
Day / Time
Monday, June 15, 2026 — 8:00 am – Sunday, July 12, 2026 — 8:00 pm

Credit Workshop Registration Information

Costs and Deadlines

Registration for workshops will be available until two weeks before each workshop start date. Please enroll as soon as possible, as workshops may be cancelled if enrollment is low.

Tuition rates are as follows as of August 2025:

  • Undergraduate per credit hour $480.70
  • Graduate per credit hour $594.78
  • All Spring 2026 workshops will be held online. Online courses and workshops have an additional distance learning fee of $15 per credit hour.

Please note: 

  • Tuition prices are subject to change.
Credits Earned and Required Materials

Required Textbook: None

Spring:

  • 2 graduate credits: CES 50093, CRN # 17562

Summer:

  • 2 graduate credits: CES 50093, CRN # 12800
Assignments, Grading and Transcripts
  • All credit workshops involve out-of-class assignments and are graded Satisfactory (S) or Unsatisfactory (U). 
  • We cannot issue grades of NA and SA. 
  • A student who “never attends” even one class session will receive a grade of NF (Never attended, F). 
  • A student who “stops attending” prior to the course withdrawal deadline will receive a grade of SF (Stopped attending, F). 
  • Both NF and SF grades will count as an F (zero quality points) in computing the grade point average.
  • To request a transcript reflecting all credits earned, visit the Transcript Request page.
Graduate Students

In workshops offered for both graduate and undergraduate credit, additional work is usually required for graduate credit. If you are enrolled this semester in other courses or workshops as a graduate student, you may enroll in undergraduate courses but you will be assessed graduate-level fees. 

*Non-Ohio Residents: The non-Ohio resident fee is waived if you are taking workshops only this semester. If you are taking classes in addition to workshops, the non-Ohio resident fee is required.

Cancellations, Refunds and Withdrawals

If we have to cancel a program, we will notify you immediately. You may transfer to another workshop or receive a full tuition refund.

Our refund policy conforms to university policy. Refund amount depends on contact time elapsed. 

We will not refund special fees for cancellations received within three business days of the workshop start date. Our withdrawal deadlines may differ from university deadlines; call 330-672-3100 for specific dates or visit the calendar of important dates. To withdraw from a workshop, use FlashLine or write to lifelonglearning@kent.edu.

Tax Credit

Enrollment in a workshop may allow you to claim a Lifetime Learning Tax Credit or other educational deduction. Consult your tax adviser for details.

Professional Teaching License Renewal

You may be able to use the credit hours earned in workshops to renew your license. We recommend checking with your local professional development committee (LPDC).

How to Apply …

 

Register with Your @kent.edu Email Address

Please note: If you are a current ɫҹ student, follow the steps below to register for a credit workshop. If you are not, follow the steps in our “Register with Personal Email Address" tab.

If you are a current ɫҹ student, please proceed to the steps below.

To Apply Online:

  1. Log-in to .
  2. Select the Student Tools tab, FlashFast and then Add or Drop Classes.
  3. Payment by credit card or checking account can be made through FlashLine:
    1. Select the Student Account tab / My Student Account /  Pay My Bill Using a Check or Credit Card.

Register with Personal Email Address

Please note: If you are not a current ɫҹ student, follow the steps below to register for a credit workshop. If you are a current ɫҹ student, follow the steps in our “Register with your @kent.edu Email Address” tab.

To register for credit workshops, follow these steps:


1. Apply and be admitted to ɫҹ University by clicking the button below:

2. Watch for your admission information (this will take up to 5 business days)

3. Register for the workshop by logging in to FlashLine. To do so:

  • If you have never used FlashLine before, login here: /it/news/first-time-flashline-login.
  • If you have used FlashLine, you will go to flashline.kent.edu and log in with the same username and password as before.

4. Once you are in FlashLine, select: student dashboard / “Add/Drop courses” and use the CRN(s) (course registration number) of the workshop(s) you want to register for.

5. After you register for your workshop(s), your tuition will be added to your account. You are responsible to pay it per the deadlines as posted.
 

Other reminders

  • The registration deadline for each workshop is two weeks prior to the start date for that workshop; however, we will accept later registrations on a space-available basis.
  • NOTE: Once you have been admitted to ɫҹ for the semester, you can register for multiple workshops for that semester. However, you will need to reapply each new semester.
  • For questions regarding the application and registration process: lifelonglearning@kent.edu.

What's Next

Take the next step by requesting information or enrolling now!