����ɫ��ҹ

As with all orders via FlashCart certain Amazon orders may be subject to a departmental approval process/workflow within FlashCart.  These types of orders will show in “pending” status and will remain in your order history for up to seven (7) days as “pending”.  If the order is not approved within seven (7) days, the order or particular items whose price has increased beyond 10% of the previous price will be cancelled and you will be notified via email. If the cart was cancelled and you still need the items, you will need to submit the order again for approval.

Yes. There are five instances in which orders can be cancelled due to Amazon Business limitations:

Amazon Business provides a dynamic marketplace of products, with changing prices and quantities. Controls are in  in place to account for these fluctuations (see Safeguards in the next Question). Although the email instructs you to contact your Amazon Business Account Administrator, the best way to get more information on a halted order is to contact Amazon Business Customer Service by clicking  from within your Amazon Business account or by calling 1-888-281-3847.

No, the URLs are different.  You can search for the product in both sites by the Amazon Standard Identification Number (ASIN) in the product description details.

Yes, in the Amazon punchout itself, but not in FlashCart.  These “buy later” items can be accessed for ordering in future punchout sessions.

Yes, create Lists!  From within the Amazon Business punchout, navigate to Lists in upper right corner of your screen and select Create a List.

You can view real-time delivery details for all pending orders, including estimated delivery date and carrier information. From within the Amazon Business punchout, navigate to Your Orders > Track Package.

As with all punchout items via FlashCart, only the requisitioner can see the orders that they have placed.  In FlashCart, however, others can see requisitions and purchase orders associated with Amazon Business.  Please visit Procurement’s Frequently Asked Procurement Questions webpage

From within the Amazon Business punchout, navigate to Your Orders. The default view will display all orders “Paid For By You”.

The person who placed the order will receive a confirmation email that will state the order’s estimated delivery date and shipping speed.